How to use:

1. Dial your access number.
2. choose language.
3. After you hear your balance dial the number you wish to dial and then press #.
4. If the number you are dialing is busy or is not answering or you wish to place additional calls, do not hang up. Just press  ## and wait for greeting. Then dial as described in step 3. 
 
Technical issues:
1. To use the service you need to have a touch tone phone. You can identify if your phone is touch tone by lifting up the hook and dialing any number (i.e. number 5). If you hear a solid sound ("bib") then your phone is touch tone but if you hear a continuous noise in the form of pulses that means that your phone is on the Pulse mode and the card will not be able to be used. Most modern phones have both options so you will have to find the button that does that. Usually this button is on the sides of the phone and has a sign "Pulse/Tone" or "P/T" and all you have to do is switch it to the tone side.
2. To use the service you need to have the caller id of your phone line enabled by your fixed line provider. You can check by calling your mobile phone. If the phone number appears then the caller id is enabled but if its not and instead a "withheld" or "private" sign shows up then you need to call your fixed line provider and demand that they enable the caller id (For OTE you call their customer service at: 134).